At AK Online Private Limited, we strive to provide the best learning experience for our users. However, if you are dissatisfied with any of our courses, you have the liberty to cancel the course and request a refund from us. Our policy for cancellation and refund is as follows:
14-Day Refund Policy
All our courses come with a 14-day refund policy, effective from the date of purchase. If you are not satisfied with the course, you can request a refund within this period.
How to Request a Refund
To request a refund, please follow these steps:
- Write an email to contact@pavanagrawal.in, stating your reason for dissatisfaction and your request for a refund.
- Ensure that your refund request is made within 14 days from the date of purchase.
Processing Refunds
Once your refund request is received and processed, the money will be returned to your original payment mode within 3-5 business working days. Please note that the time it takes for the refund to reflect in your account may vary depending on your payment provider.
Contact Information
If you have any questions or need further assistance regarding our refund policy, please feel free to contact us at:
- Email: query@pavanagrawal.in
We appreciate your understanding and cooperation.